cbaji8 Privacy Policy

1 Who We Are

cbaji8 operates the online casino and sports betting platform available at https://cbaji8.win (the "Platform"). For the purposes of this Privacy Policy, cbaji8 is the data controller responsible for the personal data collected through the Platform.

cbaji8 is focused on providing Bangladeshi players with a safe, fair, and entertaining online gambling experience. Our platform supports BDT-denominated transactions through local mobile financial services including bKash, Nagad, Rocket, and Upay, and offers a full suite of casino and sports betting products delivered in English.

If you have any questions or concerns about how cbaji8 handles your personal data, you may contact us at any time using the details provided in Section 14 of this Privacy Policy.

2 Data We Collect

cbaji8 collects the following categories of personal data from registered users and, in some cases, from visitors who have not yet registered an account:

cbaji8 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, unless such data is voluntarily provided by a user in the context of a responsible gaming self-exclusion request or similar welfare-related communication.

3 How We Collect Data

cbaji8 collects personal data through the following channels:

• Direct Interactions: When you complete the cbaji8 account registration form, submit identity verification documents, make a deposit or withdrawal, contact customer support, or participate in a promotion, you provide personal data directly to cbaji8.
• Automated Technologies: When you browse the cbaji8 platform, our servers automatically collect technical data including your IP address, device identifiers, and session activity. This data is collected via server logs, cookies, and similar tracking technologies. See Section 7 for full details.
• Payment Service Providers: When you transact via bKash, Nagad, Rocket, Upay, or a linked bank account, the relevant payment service provider may share transaction confirmation data with cbaji8 to facilitate deposit crediting and withdrawal processing.
• Identity Verification Partners: In certain circumstances, cbaji8 may use third-party identity verification services to cross-reference the information you provide during account registration or KYC review. These partners process data on cbaji8's behalf and are bound by strict data protection obligations.
• Publicly Available Sources: cbaji8 may, where relevant to fraud prevention or responsible gaming obligations, consult publicly available data sources to verify information provided by users.

4 How We Use Your Data

cbaji8 uses the personal data it collects for the following purposes:

• Account Management: To create, maintain, and administer your cbaji8 account, including verifying your identity, processing login requests, and managing account settings.
• Payment Processing: To process BDT deposits and withdrawals through your chosen payment method (bKash, Nagad, Rocket, Upay, or bank transfer), including fraud screening on financial transactions.
• Service Delivery: To provide access to our full range of casino and sports betting products, including live casino content, slots, cricket betting, and card games.
• Customer Support: To respond to your enquiries, complaints, and support requests during cbaji8's Bangladesh Standard Time service hours.
• Responsible Gaming: To monitor gameplay patterns for signs of problem gambling, to administer deposit limits and self-exclusion requests, and to send responsible gaming communications where appropriate.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and other forms of misconduct on the platform.
• Legal Compliance: To comply with applicable legal obligations, including record-keeping requirements and responses to lawful requests from competent authorities.
• Platform Improvement: To analyse usage patterns and user behaviour on the cbaji8 platform for the purpose of improving the user experience, fixing technical issues, and developing new features.
• Marketing Communications: With your consent, to send you promotional offers, bonus notifications, and platform news. You may withdraw consent at any time by updating your communication preferences within your account settings or by contacting [email protected].

5 Legal Basis for Processing

cbaji8 processes your personal data on the basis of the following lawful grounds, depending on the specific purpose of processing:

• Contractual Necessity: Processing of identity, contact, financial, and transaction data is necessary to perform the contract between you and cbaji8 — i.e., to provide you with the cbaji8 Service as described in the Terms & Conditions.
• Legal Obligation: Certain processing activities, including identity verification (KYC), record retention, and fraud reporting, are required to fulfil cbaji8's legal obligations.
• Legitimate Interests: cbaji8 processes technical and usage data on the basis of its legitimate interests in maintaining platform security, preventing abuse, improving service quality, and detecting fraudulent activity. These interests are carefully balanced against your privacy rights.
• Consent: Where cbaji8 processes your data for optional purposes — such as sending marketing emails or SMS promotions — we rely on your explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6 Data Sharing

cbaji8 does not sell or rent your personal data to any third party. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to contractual data protection obligations:

• Payment Service Providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank, to the extent necessary to process your financial transactions.
• Game Content Providers: Providers such as Evolution Gaming, Pragmatic Play, Ezugi, Microgaming, NetEnt, and Spribe receive limited technical data (such as session tokens and game round IDs) to deliver their game content within the cbaji8 platform. These providers do not receive your full identity profile.
• Identity Verification Services: Third-party KYC and anti-fraud partners engaged by cbaji8 to verify the accuracy of information submitted during account registration or ongoing compliance reviews.
• IT and Hosting Providers: Infrastructure and cloud hosting providers who support the operation of the cbaji8 platform. These providers process data on cbaji8's behalf under strict data processing agreements.
• Legal and Regulatory Authorities: Where cbaji8 is required by law or receives a valid legal order to disclose personal data to a government body, law enforcement agency, or other competent authority, we will comply with that obligation. Where permitted, cbaji8 will notify affected users of such disclosures.

Any third party with whom cbaji8 shares personal data is required to handle that data in accordance with applicable data protection standards and to use it only for the specific purpose for which it was shared.

7 Cookies & Tracking

cbaji8 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files placed on your device when you visit cbaji8. They serve the following purposes:

• Essential Cookies: Necessary for the platform to function. These cookies maintain your login session, remember your account preferences, and enable secure transactions. They cannot be disabled without breaking core platform functionality.
• Analytics Cookies: Used to collect aggregated, anonymised data about how users navigate the cbaji8 platform. This helps us understand which features are most used, identify technical issues, and improve overall user experience.
• Fraud Prevention Cookies: Used to detect and prevent fraudulent activity, including the use of multiple accounts and automated bot traffic. These cookies collect device fingerprint data such as browser type, screen resolution, and installed plugins.
• Preference Cookies: Store your platform preferences such as language setting, display options, and last-visited game category, so that your session is personalised to your previous choices.

You may manage cookie preferences through your browser settings. Please note that disabling essential cookies will prevent you from accessing your cbaji8 account and using the platform's core features. Disabling analytics or preference cookies will not affect your ability to play but may reduce the quality of your experience.

8 Data Retention

cbaji8 retains personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. The following general retention guidelines apply:

• Account Data: Identity, contact, and financial data associated with an active cbaji8 account is retained for the lifetime of the account and for a defined period following account closure, in accordance with record-keeping obligations.
• Transaction Records: Deposit, withdrawal, and betting history records are retained for the period required by financial record-keeping rules applicable to the jurisdiction in which cbaji8 operates.
• Customer Support Records: Correspondence with cbaji8 support is retained for a minimum period following the resolution of the relevant issue, to enable follow-up and for quality assurance purposes.
• Marketing Data: If you have consented to receive marketing communications, we retain your marketing preferences until you withdraw consent. Upon withdrawal, your details are removed from active marketing lists promptly.
• Technical and Usage Data: Server logs and analytics data are retained in aggregated or anonymised form for platform performance analysis. Individualised technical data is deleted or anonymised on a rolling basis.

When personal data is no longer required and there is no legal basis for continued retention, cbaji8 will securely delete or irreversibly anonymise that data.

9 Data Security

cbaji8 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it from unauthorised access, loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the cbaji8 platform.
• Encryption of sensitive data fields (including financial account details) at rest within cbaji8's database infrastructure.
• Role-based access controls that restrict internal access to personal data to only those cbaji8 staff members who have a legitimate business need to access it.
• Regular internal security reviews and vulnerability assessments of the cbaji8 platform and its supporting infrastructure.
• Automated monitoring systems that detect unusual account activity and trigger security alerts for investigation.
• Secure deletion procedures for data that has reached the end of its retention period.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to the rights of affected users, cbaji8 will take prompt remedial action and will notify affected users as appropriate in the circumstances.

You also have a role to play in keeping your cbaji8 account secure. You should use a strong, unique password for your cbaji8 account, never share your login credentials with anyone, and contact cbaji8 support immediately at [email protected] if you suspect that your account has been compromised.

10 Your Rights

As a cbaji8 user, you have the following rights with respect to your personal data. To exercise any of these rights, please contact cbaji8 at [email protected] with the subject line "Data Rights Request".

• Right of Access: You have the right to request a copy of the personal data cbaji8 holds about you. cbaji8 will provide this information in a structured, readable format within a reasonable timeframe following identity verification.
• Right to Rectification: If any personal data cbaji8 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You may also update certain data fields directly within your cbaji8 account settings.
• Right to Erasure: In certain circumstances, you have the right to request that cbaji8 delete your personal data. This right is subject to cbaji8's legal retention obligations — we may not be able to delete data that is required by law to be retained.
• Right to Restrict Processing: You may request that cbaji8 restricts the processing of your personal data in certain circumstances, such as while the accuracy of data is under dispute or while a legitimate interests objection is being assessed.
• Right to Object: You have the right to object to cbaji8's processing of your personal data where that processing is based on legitimate interests. cbaji8 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where cbaji8 processes your data on the basis of your consent (e.g., for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred prior to the withdrawal.

cbaji8 aims to respond to all data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, in which case cbaji8 will inform you of the extension and the reasons for it.

11 Children's Privacy

cbaji8 is an adult gambling platform intended exclusively for persons aged 18 years and above. cbaji8 does not knowingly collect personal data from individuals under the age of 18. The cbaji8 registration process includes an age declaration requirement, and cbaji8 employs age-verification procedures as part of its KYC process.

If cbaji8 becomes aware that personal data has been collected from a person under the age of 18, the relevant account will be immediately closed, all data associated with that account will be deleted (subject to any legal obligations to retain financial records), and any deposits made will be returned to the originating payment method.

If you are a parent or guardian and believe that your child has registered a cbaji8 account, please contact cbaji8 support at [email protected] immediately so that the matter can be investigated and resolved promptly.

12 Third-Party Links

The cbaji8 platform may contain references to third-party service providers, including payment partners such as bKash and Nagad, and game content providers such as Evolution Gaming and Pragmatic Play. While these entities deliver services within the cbaji8 environment, they operate under their own privacy policies and terms of service.

cbaji8 is not responsible for the privacy practices of any third-party service provider or for the content of any external platform. The inclusion of a reference to a third-party service within the cbaji8 platform does not constitute an endorsement of that party's privacy practices. Users are encouraged to review the privacy policies of any third-party services they interact with.

13 Policy Updates

cbaji8 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or platform features. The "Effective Date" at the top of this page will be updated whenever a material change is made.

Where a change to this Privacy Policy is significant — for example, where cbaji8 introduces a new purpose for processing or a new category of data sharing — cbaji8 will take reasonable steps to notify registered users of the change, which may include an in-platform notification or a direct communication to your registered contact details.

Your continued use of the cbaji8 platform after a Privacy Policy update constitutes your acknowledgment of the revised policy. If you do not agree with a revised version of this policy, you should contact cbaji8 to discuss your concerns or close your account.

14 Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how cbaji8 has handled your personal data, please contact the cbaji8 privacy team using the details below. We are committed to addressing all privacy-related enquiries promptly and transparently.

For information about our responsible gaming tools and self-exclusion options, please visit our Responsible Gaming page. For general platform questions, our FAQ page may be helpful before contacting support directly.